Tonya and her staff place strong emphasis on personal health, and have created a very successful weight loss program through a detailed diet plan, thorough exams, and monthly appointments. This program is not just ‘diet pills’! Combined with understanding and compassion, Tonya has helped many men and women finally reach their weight loss goals to lead healthy, fulfilled lives.
Primary Care Services
Wellness and Prevention
Hormone Replacement Therapy
Frequently Asked Questions
What is the Patient Portal?
What insurances do you accept?
We are happy to say that we accept most insurances – including TriCare, BlueCross BlueShield, Ambetter, Cigna, and more. As much as we would love to help Medicaid-covered patients, we are currently unable to do so due to coverage being denied for services provided by an APN. Similarly, we are unable to help patients covered by Cigna HealthSpring Medicare or Medicare Replacements, Liberty Healthshare, IBA-PHCS/Lifeshield, or ACP Mercy
How can I pay my bill?
There are currently 5 ways to pay your bill…
1. Online –> Just click “Pay my Bill” in the menu above or click here.
2. By phone : Just call us at the office to make a payment (479.434.3131).
3. By mail: You can either return your mailed statement with the appropriate payment, or mail a check to our office at 3811 Rogers Ave, Suite A, Fort Smith, AR, 72903.
4. Walk-in: Drop by our office, and let our team at the front desk assist you!
5. Automatic Payments: Set up worry-free weekly, bi-weekly, or monthly payments! Just call the office, or ask the front desk for details when you come in.
How do I get refills on my medications?
Don’t forget – always allow 24-48 business hours to complete your request.
Unfortunately, getting your prescriptions filled by a pharmacy in Oklahoma can take a little longer. Oklahoma laws pertaining to prescriptions ordered by an APN require the signature of Tonya’s supervising physician, Dr. Hamby. This adds a couple of extra steps in the process, so please allow for a little extra time should you be pressed to have your medications filled in Oklahoma. For patients in any other state, this does not apply to you!
How do I get my lab results?
Can someone just call me with my lab results?
Unlike testing to see whether or not you have the flu, the blood work done within the clinic is usually part of your maintenance care to help you and your provider know how you are progressing and what areas may require further treatment. The labs we order for our patients almost always have very specific indicators for the “broad view” scope of our patient at that time, and assists in their long-term treatment – not just a quick diagnostic.
For patients on HRT, or being seen for weight loss, heart issues, and the like, regular checks on particular levels are important for staying on track with progress, or to help us make necessary changes. Most often, these test results are not of the positive/negative sort, but are actually a large spectrum of various levels that need to be interpreted and explained by a professional.
Briefly stated, there is usually just too much information to be provided in a phone conversation. We want to give each patient the extent of what they need to know about their progress, what changes need to be made in their care, offer them the chance to ask related questions, and provide the documentation necessary to help them understand their results – as well as what it means for them going forward.
How do I schedule or change appointments?
Scheduling, cancellations, reschedules and such can mostly be managed through our online Patient Portal, or by calling the office at 479.434.3131.
- Lab appointments are only available in the mornings, from 7:30 to 11am.
- If you have a fasting lab, please have nothing to eat or drink after midnight except black coffee and (lots of) water.
- Lab appointments are not for self-schedule. You need an office visit first.
- Wellness visits are yearly preventative exams that are not associated with sickness or referrals.
- Wellness visits are usually covered 100% by most insurances, but not always. Please contact your insurance company should you have any questions.
We do offer school, work, and sports physicals for $35 from Monday through Thursday, 1pm and 4:30pm, by walk-in appointment only. Availability can vary daily based on schedule.
What about New Patients?
We have a waiting list for those interested in being a patient , and we do call from that list as openings become available. To be added to the waiting list, call the office at 479.434.3131, or simply send us a message.
Word on the StreetDon't just take it from us. Listen to what our patients have to say.
The absolute best medical center in the Fort Smith area!!!!!! I love the staff!!!! I love Miss Tonya!!!!!! Always feel that I can take my time and explain whatever is going on, and feel that I am actually being heard!
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Get In Touch
Have a question? Need an appointment? Call us at 479.434.3131, or simply send us a message using the form below.
NOTE: Please do not include personal information such as date of birth, social security number, medications, address, etc in the form below! If you are a patient, we ask that you please use the Patient Portal to send us messages in a secure way!
Hours: M-TH: 8am-5, Fri: 8-12pm